Galileo
A Strategic Early Warning Monitor for the Dutch National Police
Client: Dutch National Police
Role: Lead UX Designer
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Project Overview
The Dutch National Police required a data analysis and visualization tool to monitor societal trends, assess safety and crime patterns, and inform strategic policy development.
For the early phases of this project I led the overall design, managed a cross-functional team of designers and interfaced with developers for consistent feedback cycles. The end-goal was to create a user-friendly, privacy-compliant data analysis tool to enable data-driven decision-making.
Dashboard overview
Objectives
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Build a privacy-compliant data aggregation and visualization system.
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Create a tool that gives users the power to provide/share and monitor data insights through intuitive dashboards and visual tools.
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Develop a scalable data solution that aligns with future data- and user needs.
Challenges
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Complexity: The tool had to balance robust analytics with intuitive usability for non-technical users.
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Privacy and Safety: Sensitive data can only be viewed by authorised personal and used anonymized in analysis.
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Disconnected Data Landscape: publicly available data and internally collected data sets were not gathered in one location. Data was manually linked for trend analysis.
The Process - Early Stages
Onboarding User Flow
(early stage)
Research and Analysis
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Conducted client brainstorming sessions, stakeholder and user interviews, data audits to understand the technical constraints.
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Analyzed competitors’ tools to benchmark visualization and reporting functionalities.
Wireframing & Prototyping
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Designed wireframes from low- to high-fidelity, focusing on key workflows like onboarding, acces control, data visualization and report generation.
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Prototyped modular dashboards for customizable data reports, including geomaps, graphs, and statistics.
Acces Control User Flow
(early stage)
The Process - Development & Iteration
Create Team Environment
Interaction Design & Development
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Defined a role-based access control system (RBAC) to manage sensitive data access across 11 police districts and governmental branches.
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Designed UI’s that enable users to visualize data in through graphs, geomaps, and statistics.
Graphbuilder
Testing & Iteration
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Facilitated usability testing with a pilot group of 80 people.
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implemented direct feedback feature inside the application for reporting bugs and UX feedback.
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Iterated on features based on user feedback.
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Streamlined application navigation to accomodate a more seamless workflow for users switching between different teams and workspaces.
Key Outcomes
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Enhanced Strategic Planning: Analysts and policymakers could now compare societal trends with internal data, enabling proactive responses to societal and security developments.
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Improved Data Visualization: Designed intuitive UI components for data visualization that can be presented on static or live updating dashboards.
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A Scalable System: Built a system able to support ever expanding large datasets and new data formats, additional users, and future functionality.
Dashboard in presentation mode
Build custom Data Catalogs
Create custom metrics
Testimonial
“The strategic early warning monitor helps us to be more prepared for societal and security developments. The more we improve the monitor, the better insights it provides. This collaboration has been a great success!”
Ron Maas
- Deputy Director, Strategy and Innovation, Dutch National Police
Reflections
Lessons Learned
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Cross-functional collaboration is critical to align technical feasibility with users needs.
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Privacy constraints demand an innovative approach to data structuring and access control.
Future Opportunities
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Expand user base by further roll out of the sofware throughout other government agencies
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Incorporate AI for predictive trend analysis to enhance the early warning capabilities.
